David Lee King.Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections. Chicago: Information Today, Inc., 2012, 194p. alk. paper, $24.95 (ISBN 9780910965996). LC2012-013506

of any of these topics and manages to not insult any reader who may be knowledgeable. His work offers a wonderfully succinct history of computers, as well as trends in American libraries after WWII; and it is up-to-date enough to mention recent developments such as the impact of catastrophic events of the “Arab Spring” on libraries. The book can be used for many purposes. A natural for library schools, it is also accessible to both professors and students; library board members or even development officers, or anyone interested in book arts or collecting. Libraries will find only the title tedious, none of its contents. As one nears the end looking for answers to the conflicts facing our industry and institutions, the reader may find some suggestions and trends, but “history informs ... it does not solve,“ the author wisely concludes. With such information and perspective gained from Valentine’s work, readers will not only be wiser but better prepared for what the future holds for us, books (printed and otherwise), and for our libraries.—Harlan Greene, College of Charleston.